As many of you noticed, HeiaHeia.com was down yesterday evening between 19:34 and 02:45 (early morning today, Finnish time).
The service outage was caused by a hardware failure at our hosting provider (the company from whom we rent virtual servers to run HeiaHeia.com). It took about three hours for them to get the system up and running again, after which the rest of the evening was spent by us repairing the database that got corrupted due to the hardware failure. This was a rather typical case: in the real world, sometimes something like this just happens. For this kind of occasions, we keep a double set of back-ups in different locations, but in this case we didn’t have to resort to them.
Thank you for your patience with the situation & please let us know, if there’s something weird in HeiaHeia after the crash!
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Report: HeiaHeia down-time on 12th July 2010
As many of you noticed, HeiaHeia.com was down yesterday evening between 19:34 and 02:45 (early morning today, Finnish time).
The service outage was caused by a hardware failure at our hosting provider (the company from whom we rent virtual servers to run HeiaHeia.com). It took about three hours for them to get the system up and running again, after which the rest of the evening was spent by us repairing the database that got corrupted due to the hardware failure. This was a rather typical case: in the real world, sometimes something like this just happens. For this kind of occasions, we keep a double set of back-ups in different locations, but in this case we didn’t have to resort to them.
Thank you for your patience with the situation & please let us know, if there’s something weird in HeiaHeia after the crash!